American Way Storage Mattoon IL Reviews

Paige Bryant
Paige Bryant
1743088732
Becky heck
Becky heck
1742337337
Im very pleased with my service here I have no worries on my things I can come n go as I please my things r safe I thank you n thank u for fixing my ceiling within a few days it means alot to me I thank u again
Damion Reed
Damion Reed
1742242046
Great price and nice area
I’ve had a great experience with the staff and the storage units here!
Denise Blatnik
Denise Blatnik
1741041412
So far so good! Renting a unit was super easy. Just go to the website, pick your size, pick your unit number, and pay. Easy breezy, lemon squeezie! Unit was clean and dry inside. I had a question about something mentioned on the website and called to get clarification. The lady was pleasant and knowledgeable and answered my question completely. Now to move stuff in!
Tracee Young
Tracee Young
1740173866
Lorelei Sheff
Lorelei Sheff
1736820327
I like the security they put on the gate to get in the storages and cameras.
Baleigh Higgins
Baleigh Higgins
1736705391
I love the space between and the way they keep it clean wonderful spot to buy
Tiffany Conners
Tiffany Conners
1736205316
Loved the experience they were reliable understanding and had available units that we needed
Beth Jensen
Beth Jensen
1735840560
Staff especially Braden was very helpful!
Uriah Connelly
Uriah Connelly
1735840434
The pricing was fair, even after the promo. Payments were easy to make, and they offered autopay as well. Gate access was harmless to operate as well, and I noticed security cameras all over the property in and out of the gate, which made me feel safe with leaving my belongings. The storage unit itself was clean and dry, and the door and locking mechanism worked well. Canceled service was even a breeze when I was done with it all. Overall, I would recommend anyone in need of a unit in this area to this location
Anita Farris
Anita Farris
1735337940
I have been dealing with this company for several years now. They are always professional, curteous, and have worked with me every step of the way. I moved out of state over 2 years ago, and they have been prompt with any updates or concerns. I will miss their customer service!!!
Renee Kristen
Renee Kristen
1734592282
I would recommend this facility. I've always had good experience , if I have a problem it's fixed immediately.
Devon Durbin
Devon Durbin
1733863312
Beth Ann
Beth Ann
1732241503
5 star review! I’ve gotten behind on my bill a few times and that’s the last thing these folks wanna do is auction off your stuff, they’re as patient as possible with you at all times!! I appreciate them for a safe clean place to store my belongings! 🙂
Kayla Lightwood
Kayla Lightwood
1731969961
They're always responsive when I have questions. Facility is clean.
Renee Roy
Renee Roy
1731359952
Very clean, responsive, reasonable and easy checkout. Great communication!!!
Uriah Miller
Uriah Miller
1729882798
awesome
Amber Lovelace
Amber Lovelace
1729618388
American way storage is easy convenient and secure booked online and paid on line so there's no hassle and have been with them for over 2 years
Jon Schwanke
Jon Schwanke
1729541732
Super quick and easy to get a unit, I would have never thought you could actually get a unit completely online. I never get caught up in a paper trail, everything is handled very professionally! Great experience!
Notfilc Snikliw
Notfilc Snikliw
1729468453
Thank you for your storage facility it came in handy!
Reguna Lane
Reguna Lane
1729199588
I have been with American Way Storage for 2years now. The employees are helpful and kind!
Upkeep Mattoon
Upkeep Mattoon
1728995460
Easy process that delivered when we needed it. Thanks!
Tom Mulcahey
Tom Mulcahey
1728699215
Very clean and secure. Excellent customer service!Highly recommend.
Rob Farmer
Rob Farmer
1728589897
Great storage... Simple to setup and secure access! 5 stars!!
Suzanne Newby
Suzanne Newby
1727897909
Very good service! Not a single issue!
Hannah McDonald
Hannah McDonald
1727726924
Sierra Marie
Sierra Marie
1727117750
Clean, fair priced indoor storage unit.
Linda Hutcheson
Linda Hutcheson
1726953735
Very nice, clean and secure facility. No problems with rental or accessing the storage unit.
Annie Bananie
Annie Bananie
1726924638
Staff is incredibly helpful and friendly. The security at the property also makes me feel at ease knowing my belongings are safe.
Super easy to get your contract and unit access -- took all of 15 minutes online for me. Convenient to Lake Land Blvd. in Mattoon. Friendly, helpful agents that responded to questions quickly and efficiently. Unit in "Climate Controlled" building was clean. Rates were reasonable. Only two gripes: (1) the "climate" in the building wasn't as "controlled" as I might have hoped -- in the heat of the summer (early August), the air in there wasn't that much cooler, but I've only been there a couple of times since starting the contract. (2) I also noticed that the office attached was unstaffed even in the middle of a weekday; not sure if that's a security issue or not. But on the whole, with limited choices in our small area, it's not a bad one and it should suit my needs.
Debbie Donnell
Debbie Donnell
1724336079
Above and beyond helpful!!! Great place!!!
David Wallace
David Wallace
1724333953
Thursa Nailing
Thursa Nailing
1722896897
Was extremely easy to start the rental policy and gain access to my storage unit.
Jeffrey Johnson
Jeffrey Johnson
1721746614
Great prices and good service.
I've had no problems with the storage company and the representatives are friendly and courteous and very helpful
Victoria Hiatt
Victoria Hiatt
1719791979
This has been one of the best storage units I've ever rented. Clean&, convenient.
Ashley Adams
Ashley Adams
1716653783
i’ve been with American Way storage for a couple of years now and they’ve always been Larry professional and understanding. Customer service is excellent and they are prompt as well as provide good storage units. The weather indoor storage units are amazing and a lifesaver if you have to use your storage. I would definitely recommend them to anyone.
Vanessa Jones
Vanessa Jones
1716393943
Nice clean storage units. Very impressive security at the location I rent from
Kimberly
Kimberly
1716385786
Very friendly and helpful people. Process was easy and quick and was more than willing to help you when you need it. Recommend them for sure.
Shawn Towle
Shawn Towle
1715449437
Very easy to set up online
Aubrey Burris
Aubrey Burris
1715274246
Super easy to setup and make the payment!
Tonya
Tonya
1715123422
Sandra Morris
Sandra Morris
1714962009
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